Frequently Asked Questions

The platform is open to two types of users: businesses and individuals who want to run campaigns, and freelancers who want to earn rewards by completing tasks. To register, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and provide accurate registration information. You must also agree to our Terms and Conditions.

eTrend Gigs is currently available worldwide, but our primary focus is on Nigeria, where our freelancer community is largest. Businesses and freelancers from other countries are welcome to join, and payouts are processed in the currency shown on your account. If you are outside Nigeria and have questions about availability in your region, please contact support before registering.

Creating an account is completely free. However, before a freelancer account can be activated to receive and complete paid tasks, there is a one-time account verification fee of ₦1,000. This fee is a security measure used to verify that a real, accountable person is behind each account. Businesses and employers who only want to publish tasks are not required to pay this fee.

Because eTrend Gigs pays real monetary rewards, our platform is a target for automated scripts, bots, and organised fraud attempts. If registration were completely open with no verification step, the platform would quickly fill with non-genuine accounts that would abuse the rewards system and undermine honest freelancers.

The one-time verification fee exists for several specific reasons:

• To block bots and automated scripts from registering. Automated programs can create thousands of fake accounts in minutes because they face no cost. The verification fee makes this economically impractical — a bot operator would have to pay real money for every fake account.
• To prevent non-human and fake traffic from receiving rewards. Without a barrier, automated accounts could accept tasks and submit fake proof, draining rewards that belong to genuine users. The fee dramatically reduces this kind of non-human traffic.
• To confirm that a real, accountable person is behind each account. A payment tied to a real payment method (bank, card, or mobile money) is difficult to fake at scale.
• To prevent abusive and bulk registration. We have seen cases where a single individual creates many fake accounts to game the referral system or manipulate tasks. The fee makes bulk registration economically unviable.
• To protect businesses and employers. Businesses pay for tasks and expect them completed by real, accountable users. Verification significantly reduces automated and duplicate accounts attempting to interact with businesses.
• To reduce fake engagement rings and organised fraud. Coordinated groups that use automation to fake engagement at scale can no longer operate cheaply, because each fake identity carries a real financial cost.
• To fund ongoing fraud detection and abuse prevention. Verification is not a one-time event — we continually monitor, investigate, and remove fraudulent accounts, and the fee contributes directly to this ongoing work.
• To raise the overall quality of the community. Users who complete a small verification step tend to be more serious and reliable, which improves the experience for everyone.

The full details of this fee are set out in our Terms and Conditions. Please read them carefully before paying.

No. The verification fee is non-refundable. Once paid, it will not be returned under any circumstance — including if you later decide not to use the platform, or if your account is suspended for violating our Terms. Because the fee is spent on verification and fraud prevention work the moment you register, it cannot be reversed. Please make sure you understand and accept this before paying.

No. Each person is allowed to operate only one account. Creating multiple accounts to claim rewards, abuse the referral program, or bypass verification is strictly prohibited. Accounts detected doing this will be suspended, and any pending balances may be forfeited. This rule exists to keep the platform fair for genuine users.

Use the "Forgot Password" option on the login page to reset it. You will receive a reset link at the email address linked to your account. If you do not receive the email (check your spam folder too), please contact support from the same email address so we can verify your identity and help you regain access.

You can update most account details from your profile page after logging in. Some fields — such as your email address — may require additional verification for security reasons. If you need to change a detail you cannot edit yourself, please contact support with the change you need.

After your account is verified, you can browse open tasks on your dashboard and complete the ones that suit you. Tasks include social media activities (following, liking, commenting, subscribing, sharing) and micro-jobs (visiting websites, providing feedback, watching videos, and more). Once you complete a task and submit proof, the business reviews your submission. If approved, the reward is credited to your wallet. See our freelancer guide for full details.

What you earn depends entirely on how many tasks you complete and how many are approved by the businesses that posted them. We do not promise a fixed income or a specific amount. Users who invest more time and complete more approved tasks will typically earn more rewards, but results vary from person to person and depend on the tasks available at any given time.

No special skills are required to start. You need a working smartphone or laptop, an internet connection, and the ability to follow instructions carefully. Most tasks are simple and clearly explained. As you gain experience, you may qualify for higher-reward tasks and can also pick up practical digital skills along the way.

Tasks are rejected when the submission does not meet the requirements stated by the business — for example, if the wrong link was used, if the required action was not performed, or if the proof is unclear. If you believe your task was rejected unfairly, please contact support with the task ID and a screenshot of your proof, and we will review the case.

No. Submitting fake proof — such as edited screenshots, using automated tools, bots, or scripts, or claiming a task was completed when it was not — is strictly prohibited. Detected cases will result in immediate account suspension, permanent ban, and forfeiture of any pending balances. This rule exists to keep the platform trustworthy for businesses and honest freelancers.

No. Using bots, scripts, emulators, automated clicking tools, or any other form of automation on the platform is strictly forbidden. This includes using automated tools to complete tasks, mass-register accounts, or generate fake activity. Any account found using automation will be permanently banned and any pending balances will be forfeited. Our verification fee exists specifically to discourage this kind of non-human activity — see the question above about why we charge it.

The minimum withdrawal amount is ₦200. Once your wallet balance reaches this amount, you can request a payout through the withdrawal options on your dashboard.

Withdrawals are typically processed within the same business day. In some cases, delays may occur due to bank network issues or additional verification checks. If your withdrawal has been pending longer than expected, please contact support with your withdrawal reference ID so we can investigate.

Yes. We do not store full payment details on our own servers. Payment transactions are handled by trusted third-party payment processors who are contractually required to protect your information. Our full data practices are described in our Privacy Policy.

If a withdrawal fails, the amount is returned to your wallet balance — no funds are lost. Please double-check that your bank account details are correct before requesting a withdrawal, as incorrect details are the most common cause of failed payouts. If the issue persists, contact support.

Businesses create campaigns by publishing tasks that describe what they need — for example, follows, likes, comments, reviews, or shares — and set the reward and quantity for each task. Our freelancer community completes the tasks, and you review and approve submissions. You only pay for tasks you approve. See the business guide for full details.

No. The one-time verification fee applies only to freelancer accounts. Businesses and employers who only want to publish tasks are not required to pay it. You simply fund your campaign wallet when you are ready to launch a campaign. The fee exists specifically to protect the earning side of the platform from bots and fraudulent registrations.

No — and we actively work to prevent them. Every task on eTrend Gigs is completed by a real person in our freelancer community. We do not use bots, automated accounts, or fake engagement tools. This is what makes the engagement you receive through the platform genuinely organic and useful for building a long-term audience. Our verification process and account monitoring are designed specifically to keep automated and non-human accounts off the platform.

No. We do not guarantee specific results, such as a certain number of followers, subscribers, sales, or search rankings. Outcomes depend on many factors outside our control, including the quality of your campaign and market demand. What we do guarantee is that every task you approve will be completed by a real user, and that you control exactly what you pay for.

Yes. We provide a full API for developers, agencies, and resellers who want to integrate eTrend Gigs into their own systems. You can generate an API key from your profile and use it to place orders, check status, and manage balance programmatically. Full details are available on our API Documentation page.

You can reach our support team through the Help page, by email at [email protected], or via WhatsApp at +234 7031 280 387 (messages only). We respond to every message we receive, typically within 24 hours, and our team is available 24/7.

If you encounter a user, business, or task that seems suspicious or violates our Terms and Conditions, please contact us immediately with as much detail as possible — including screenshots if you have them. We take every report seriously and will investigate promptly. Reports about bots or automated activity are especially important — they help us keep the platform clean.

No. eTrend Gigs will never ask you to send money to any individual or third party claiming to represent us. The only payment we accept is the one-time account verification fee (for freelancers), and this is paid through the official platform interface — never through a personal bank account, WhatsApp, or any external channel. If anyone claiming to represent eTrend Gigs asks you to send money outside the platform, please report them to us immediately.

Our key policies are published on the site and can be accessed at any time:

• Privacy Policy — explains how we collect and use your information.
• Terms and Conditions — the rules for using the platform, including full details of the verification fee.
• Freelancer Guide — step-by-step guide for earning on the platform.
• Business Guide — step-by-step guide for running campaigns.